Position Title: Food Hub Driver (FHD)
 

Supervisor: Food Hub Operations Manager (FHOM)

Employee Status: Part-Time, Non-Exempt from overtime pay  (15-25 hours per week)

Food Connects is an equal opportunity workplace that does not discriminate on the basis of disability or other legally protected categories. If an employee has a disability that makes it difficult to perform their job duties, they are encouraged to notify us to discuss reasonable accommodations. 

About Food Connects

Food Connects is a nonprofit organization based in Brattleboro, VT. We distribute regional foods through our Food Hub, provide educational and consulting services to bring producers to market, and inspire kids to love local foods through our Farm to School Program.

We partner with producers and customers across Vermont, New Hampshire, and Western Massachusetts to transform the local food system. We’re growing quickly and are looking to expand our fun and quirky team.

Position Summary

The Food Hub Driver (FHD) serves as the public face of our regional food distribution network spanning Vermont, New Hampshire and Western Massachusetts. Our drivers ensure the safe, timely, and undamaged transport of Food Hub products. Drivers are comfortable driving sprinter vans and box trucks, are organized and keep good records, and provide excellent customer service. 

Core Competencies

• Technical Expertise

• Attention to Communication

• Balancing Team and Individual Needs

• Forward Thinking

• Flexibility

Primary Duties and Responsibilities

Food Hub Deliveries

• Operate vehicles as large as 24-foot reefer box trucks (no CDL required).

• Ensure safe, timely, and undamaged pickup and delivery of all Food Hub products.

• Provide excellent customer service in interactions with our customers, producers, and partners.

• Inspect and verify the contents and quality of all Food Hub products during transport, and quickly communicate any issues to the Food Hub Operations Manager.

• Manage records and paperwork during pickups and deliveries. 

• Communicate ETAs and order status directly with customers and vendors, as needed.

• Track and communicate mileage, hours, and unexpected issues on each route.

Food Hub Fleet & Facilities Maintenance

• Monitor truck and refrigeration units, and report any issues to managers.

• Perform daily record-keeping, vehicle safety and sanitation tasks. 

Additional Responsibilities

• Maintain detailed records of work activities.

• Attend regular check-ins with supervisor.

• Participate in annual self-review. 

• Conduct peer reviews of other staff members as requested

• Assist with training FH staff, as needed

Working Conditions & Physical Demands

Schedule:

The ideal candidate has availability during the hours below, but there may be flexibility for the right candidate.

• Tuesday: 9:00AM-2PM

• Wednesday: 9:00AM-2PM (Seasonal, we anticipate this route starting back up in early June) 

• Thursday: 8:00AM-4:30PM

Work Conditions: 

• The position is based in the Food Connects Food Hub facility in Brattleboro, VT. 

• This position is expected to work 15-25 hours per week. Route times may fluctuate seasonally.

• May be required to work on some federal holidays (those that fall on Mondays), adequate advanced notice will be provided. 

Physical Demands: 

• Ability to drive delivery vans and trucks.

• Ability to drive continuously for a full workday.

• Ability to work and drive in variant weather conditions.

• Ability to repeatedly lift and move products (up to 50 lbs), and climb in and out of vans and trailers.

• Ability to operate electric and manual pallet jacks.

Qualifications

Required Qualifications 

• Experience driving box trucks / straight trucks or other comparably-sized vehicles. Note that our trucks DO NOT require a CDL. 

• Driving record free of serious infractions in the last three years.

• Ability to receive a Department of Transportation (DOT) Medical card (paid for by Food Connects).

• At least 21 years old (legal requirement for operating DOT registered vehicles). 

• Strong communication skills, both written and verbal: in person, over the phone, email, text.

• Excellent customer service skills. 

• Strong organizational and record keeping skills.

• Reliable transportation for getting to headquarters in Brattleboro, VT.

• Reliable cell phone.

• Cheerful, professional presence and a positive, can-do attitude.

Preferred Qualifications

• Experience in logistics and/or food distribution. 

• General knowledge of veggies, fruits, or other locally-produced items.

• Familiarity and alignment with Food Connects’ mission and organizational culture. 

• Existing relationships with local food producers.

• Familiarity with the geographical area of delivery services.

• Some mechanical knowledge/familiarity with diesel trucks.

• Basic knowledge of safe food handling practices.

• Servsafe Certified

Compensation

• This is a part-time, non-exempt, hourly position. 

• Beginning at $20.00 hourly. Negotiable depending on experience.

• A part-time position has the following benefits:

  • Paid time off: vacation, sick, personal, and holiday leave

  • Short-term disability insurance (must average 20 hours/week)

  • Life insurance (must average 20 hours/week)

  • Access to vision and dental insurance

  • 15% employee discount on food purchases. 

  • 2% retirement contribution 

Position Title: Food Hub Warehouse Coordinator (FHWC)
 

Supervisor: Food Hub Warehouse Manager (FHWS)

Employee Status: Part-time (20-30 hrs/wk), Non-Exempt from Overtime 

Food Connects is an equal opportunity workplace that does not discriminate on the basis of disability or other legally protected categories. If an employee has a disability that makes it difficult to perform their job duties, they are encouraged to notify us to discuss reasonable accommodations. 

About Food Connects

Food Connects is a nonprofit organization based in Brattleboro, VT. We distribute regional foods through our Food Hub, provide educational and consulting services to bring producers to market, and inspire kids to love local foods through our Farm to School Program.

We partner with producers and customers across Vermont, New Hampshire, and Western Massachusetts to transform the local food system. We’re growing quickly and are looking to expand our fun and quirky team.

Position Summary

The Food Hub Warehouse Coordinator (FHWC) ensures things run smoothly in our Food Hub warehouse. This involves keeping the warehouse organized and in compliance with food handling regulations, making sure products come and go safely and efficiently. The FHWC must have organizational, planning, problem-solving, and record-keeping skills. This is a hands-on position and should be able and willing to jump in where needed to support coworkers and keep operations flowing. 

Core Competencies

• Attention to Communication

• Task Management

• Time Management

• Fostering Teamwork

• Flexibility

Primary Duties and Responsibilities

Food Hub Warehouse Coordination

• Assists FH Warehouse Manager with day-to-day warehouse operations. 

• Practice compliance with safe food handling regulations.  

• Assists with inventory management, as needed, including monthly inventory process.

Fleet Loading

• Assists with loading products on and off delivery vehicles.

• Coordinates last-minute order changes, paperwork updates, and route details.

• Assists FH drivers with questions as needed.

Warehouse Compliance & Sanitation

• Assists with facility setup and warehouse maintenance programs.

• Ensures compliance with food safety processes, including product temperature tracking, allergen handling, product handling and storage, and storage zone temperature control.

• Assists with warehouse sanitation tasks and record keeping.

Additional Responsibilities

• Fill in for other staff when needed. 

• Assist with training new employees, as needed.

• Occasional paid off-hours meetings and events (with plenty of advance notice).

• Attend regular one-on-one check-ins with supervisor.

• Engage in annual self-review. 

• Participate in annual peer-review processes for employees as required.

• Other duties as needed to assist Food Connects in fulfilling its mission.

Working Conditions & Physical Demands

Schedule:

The ideal candidate has availability during the hours below and is available to work between 20-30 hours per week over the course of the week. This position is likely to work 3 or 4 regular scheduled shifts, from 4 - 8 hours each, depending on the needs of the candidate and the Food Hub. 

• Monday: 7:30AM-5PM

• Tues: 9AM-5PM

• Weds: 7AM-5PM 

• Thurs: 7:30AM-5PM

• Fri: 7AM-5PM

Work Conditions: 

• The position is based in the Food Connects Food Hub facility in Brattleboro, VT.

• This position works in a varied environment: warehouse, delivery vehicles, and office/desk workstation.

• Evening and weekends may be required but will have plenty of lead time for planning.

• Some federal holidays may require at least part-time work. Adequate advanced notice will be provided.

• This role is hands-on with minimal opportunities to work remotely. 

Physical Demands - Required: 

• Ability to repeatedly lift and move products (up to 50 lbs) as needed.

• Ability to operate pallet jacks and lift trucks in the warehouse.

• Ability and willingness to operate  delivery vans and trucks, as needed.

• Ability to work and drive in variant weather/temperature conditions.

• This position entails some use of a desktop or laptop computer, sitting or standing at a desk workstation.

Qualifications

Required Qualifications 

• At least 1 year of experience in one or more of the following types of roles: 

  • Warehouse operations

  • Distribution operations 

  • Farming/Manufacturing 

  • Other applicable experience

• Strong communication skills, both written and verbal: in person, over the phone, email, text.

• Strong organizational and record-keeping skills.

• Reliable transportation for getting to headquarters in Brattleboro, VT.

• Reliable cell phone with data plan.

• A positive, can-do attitude.

• At least three professional references.

Preferred Qualifications 

• Experience in logistics and/or food distribution. 

• Knowledge of basic food safety regulations.

• ServSafe Certified.

• Experience operating pallet jacks and forklifts. 

• General knowledge of veggies, fruits, or other locally-produced items.

• Familiarity and alignment with Food Connects’ mission and organizational culture. 

• Existing relationships with local food producers.

• Familiarity with the geographical area of delivery services.

Compensation

• This is an hourly, non-exempt position.

• Beginning at $20.00 hourly. Negotiable depending on experience.

• The following benefits are offered:

  • Paid time off: vacation, sick, personal, and holiday leave

  • Short-term disability insurance (for employees working 20+ hours p/week)

  • Life insurance (for employees working 20+ hours p/week)

  • Access to vision and dental insurance

  • 15% employee discount on food purchases. 

  • 2% retirement contribution 

Position Title: Farm to School Sales Specialist

Supervisor: Business Development Manager

Job Type: Full-Time, Hourly Pay, Not Exempt from Overtime

Food Connects is an equal opportunity workplace that does not discriminate on the basis of disability or other legally protected categories. If an employee has a disability that makes it difficult to perform their job duties, they are encouraged to notify us to discuss reasonable accommodations.

About Food Connects

Food Connects is a nonprofit organization based in Brattleboro, VT. We distribute regional foods through our Food Hub, provide educational and consulting services to bring producers to market, and inspire kids to love local foods through our Farm to School Program.

We partner with producers and customers across Vermont, New Hampshire, and Western Massachusetts to transform the local food system. We’re growing quickly and are looking to expand our fun and quirky team.

Position Summary
The Farm to School Sales Specialist is responsible for growing our Food Hub sales, primarily—but not exclusively—to K-12 schools, as well as other institutions including childcare, colleges, universities and healthcare facilities. This position works with the Business Development Team to develop sales strategies and plans throughout the changing seasons.

Core Competencies

• Customer Orientation
• Attention to Communication
• Interpersonal Awareness
• Building Collaborative Relationship
• Fostering Innovation
• Thoroughness
• Task Management

Job Responsibilities

• Build Relationships with Customers
• Helps coordinate the twice-weekly Sales Cycle.
• Enhance existing customer and vendor relationships and develop new partnerships.
• Develops contracts for institutional customers.
• Provides prompt conflict resolution to customers and resolves order issues in conjunction with other Food Hub departments.
• Coordinates with vendors and customers on new product promotions.
• Assists the Marketing Team in developing regular marketing and promotional materials.
• Collaborates with other Food Hub staff to respond to customer inquiries and inventory management.
• Institutional Market and Network Development
• Partners with producers/suppliers to develop products to meet requirements of key schools and institutions.
• Works to strengthen the role of institutions’ involvement in local/regional foods.
• Works closely with the Farm to School team to provide support to local K-12 food service accounts.
• Internal Project Support
• Provides the Business Development Team with data analysis support.
• Assists Marketing Team in the development of sales-related marketing and promotional materials.
• Assists Development Team with grant design, drafting, maintenance, and reporting.

Additional Responsibilities

• Helps recruit, hire, and train new team members, as needed.
• Maintains positive relationships and communications between vendors and customers.
• Tracks and reports travel information such as mileage and lodging in a timely fashion.
• Attend regular one-on-one check-ins with supervisor.
• Engage in annual self-review.
• Participate in annual peer-review processes for employees as required.
• Fill in for other staff when needed.
• Occasional paid off-hours meetings and events (with plenty of advance notice).
• Other duties as needed to assist Food Connects in fulfilling its mission.

Working Conditions & Physical Demands

This position is expected to work a 40-hour week, with work hours falling between Monday-Friday, 7:00 am-5:00 pm. The Sales Team will stagger times to ensure full coverage during standard business hours. The schedule may look like:

• Monday:7:30AM-3:30PM
• Tues: 8:00AM-4:30PM
• Weds: 8:00AM-4:00PM
• Thurs: 8:00AM-4:30PM
• Fri: 8:00AM-3:00PM

This position sets communication norms with their customers, and may feel the need to field occasional evening/weekend calls.

Work Conditions

This position is based at Food Connects’ Food Hub facility in Brattleboro, VT. This position offers a hybrid remote model, requiring in-office work at least 3 day/week, with remote work an option for the remaining days.

This position spends some of their time traveling to visit customer accounts. Overnight stays are rare.

Occasional paid off-hours responsibilities, meetings, and events (with plenty of advance notice). Monday federal holidays may require at least part-time work. Adequate advance notice will be provided.

Physical Demands

This position entails extensive use of a laptop computer, sitting or standing at a desk workstation.

Ability to drive continuously for a full workday.

Qualifications
Required Qualifications 

• 1 to 2 years’ experience in the food industry, in one or more of the following types of roles:
  • Sales
  • Buying/purchasing
  • Customer service
  • General administration
  • Project management
  • Other applicable lived experience
• Strong Technical skills with computers, spreadsheets, emails, and digital business management tools such as: G-suite, Excel, Slack, Asana, and customer relationship management (CRM) software.
• Excellent communication skills in person, over phone, email and text.
• Strong organizational skills and motivation to keep detailed records.
• Creative problem solver and team player.
• Knowledge of veggies, fruits, dairy, meats, value-added products and other locally-produced foods.
• Reliable cell phone.
• Valid driver’s license and reliable vehicle.
• Food Connects offers a company-owned vehicle that can be used for some, but not all, road sales.  Mileage is paid out at a set rate for all work-related travel driven in personal vehicles.
• 3 professional references.

Preferred Qualifications 

• Familiarity with the world of institutional food service, including regulatory requirements, food safety, vendor approval processes, forward contracting, and common institutional food sourcing requirements.
• Existing relationships with/knowledge of food producers and retailers in Vermont, New Hampshire, and Western MA.
• General knowledge of food distribution, sustainable food and agriculture.
• Strong data analysis / business intelligence skills.
• Familiarity with the geographical area of our delivery services (Vermont, New Hampshire, and Western Massachusetts).
• Experience with E-commerce and enterprise resource planning (ERP) software.
• Knowledge of food safety regulations.

Compensation
This is a full-time position, non-exempt from overtime, expected 40 hours/week.

• Hourly, beginning at $22.00 per hour. Negotiable depending on experience.
• We offer the following benefits package:
• Paid time off: vacation, sick, personal, and holiday leave
• 15% employee discount on food purchases.
• After 90-day introductory period:
  • Short-term disability insurance
  • Life insurance
  • Access to vision and dental insurance
  • 2% employer IRA contribution, no employee contribution required.