Supervisor: Inside Sales Specialist
Employee Status: Full-Time, Non-Exempt, Hourly
Food Connects is an equal-opportunity workplace and will not discriminate on the basis of disability or other legally protected categories. If an employee has a disability that makes it difficult to perform their job duties, they are encouraged to notify us to discuss reasonable accommodations.
About Food Connects
Food Connects is a dynamic and quickly growing nonprofit organization based in Brattleboro, VT that delivers regionally produced food and educational and consulting services aimed at transforming regional food systems. Founded in 2013, Food Connects (FC) is a catalyst for food systems change by connecting the next generation with their food, regional farmers with new markets, and school chefs with regional food.
The Food Connects Food Hub delivers source-identified, regional food from over 130 farms and value-added vendors to over 280 wholesale customers in Vermont, New Hampshire, and Western Massachusetts. Currently, we have vehicles on the road for pickups and deliveries 5 days per week. The Food Hub is experiencing rapid growth and will expand operations, infrastructure, and delivery schedule over the coming year.
Position Summary
The Food Hub Sales Administrative Coordinator works within the Business Development Department, providing the Sales Team with vital backend support, assisting them with various administrative tasks, and providing excellent customer service to Food Hub customers. This person must have consistently exceptional organizational,problem-solving, and record-keeping skills with a high level of attention to detail.
Core Competencies
Primary Duties and Responsibilities
Customer Engagement Responsibilities
Sales Strategy Responsibilities
Additional Responsibilities
Working Conditions & Physical Demands
Food Connects will make reasonable accommodations to enable individuals to perform the essential functions of their work to the degree we can do so.
Schedule:
In general, the position is expected to work a 40-hour week, with work hours falling between Monday-Friday, 7:00 am-5:00 pm. The Sales Team will stagger times to ensure full coverage during standard business hours. The schedule may look like:
- Monday:7:30AM-4:00PM
- Tues: 9:00AM-5:00PM
- Weds: 7:30AM-4:00PM
- Thurs: 9:00AM-5:00PM
Fri: 8:00AM-3:00PM
Work Conditions:
Physical Demands
This position entails extensive use of a laptop computer, sitting or standing at a desk workstation.
Qualifications
Required Qualifications
Preferred Qualifications
- Knowledge of veggies, fruits, dairy, meats, value-added products and other locally-produced foods.
- Knowledge of food producers and retailers in Vermont, New Hampshire, and Western MA.
- General knowledge of the sustainable food and agriculture sector.
- Strong data analysis / business intelligence skills.
- Experience in small business management and/or business development, especially in the food sector.
- Familiarity with the geographical area of our delivery services (Vermont, New Hampshire, and Western Massachusetts)
- Experience with E-commerce and enterprise resource planning (ERP) software for food sales and distribution.
- Knowledge of food safety regulations.
ServSafe Certified.
Compensation
- This is a full-time, non-exempt position, expected 40 hours/week.
- Hourly, beginning at $20.00 per hour. Negotiable depending on experience.
- The following benefits are offered:
- Paid time off: vacation, sick, personal, and holiday leave
- 15% employee discount on food purchases.
- After 90-day introductory period:
- Short-term disability insurance
- Life insurance
- Access to vision and dental insurance
- 2% employer retirement contribution, no employee contribution required