Food Hub Driver

Contact Name
Details

Position Title: Food Hub Driver (FHD)
 

Supervisor: Food Hub Operations Manager (FHOM)

Employee Status: Part-Time, Non-Exempt from overtime pay  (15-25 hours per week)

Food Connects is an equal opportunity workplace that does not discriminate on the basis of disability or other legally protected categories. If an employee has a disability that makes it difficult to perform their job duties, they are encouraged to notify us to discuss reasonable accommodations. 

About Food Connects

Food Connects is a nonprofit organization based in Brattleboro, VT. We distribute regional foods through our Food Hub, provide educational and consulting services to bring producers to market, and inspire kids to love local foods through our Farm to School Program.

We partner with producers and customers across Vermont, New Hampshire, and Western Massachusetts to transform the local food system. We’re growing quickly and are looking to expand our fun and quirky team.

Position Summary

The Food Hub Driver (FHD) serves as the public face of our regional food distribution network spanning Vermont, New Hampshire and Western Massachusetts. Our drivers ensure the safe, timely, and undamaged transport of Food Hub products. Drivers are comfortable driving sprinter vans and box trucks, are organized and keep good records, and provide excellent customer service. 

Core Competencies

  • Technical Expertise

  • Attention to Communication

  • Balancing Team and Individual Needs

  • Forward Thinking

  • Flexibility

Primary Duties and Responsibilities

Food Hub Deliveries

  • Operate vehicles as large as 24-foot reefer box trucks (no CDL required).

  • Ensure safe, timely, and undamaged pickup and delivery of all Food Hub products.

  • Provide excellent customer service in interactions with our customers, producers, and partners.

  • Inspect and verify the contents and quality of all Food Hub products during transport, and quickly communicate any issues to the Food Hub Operations Manager.

  • Manage records and paperwork during pickups and deliveries. 

  • Communicate ETAs and order status directly with customers and vendors, as needed.

  • Track and communicate mileage, hours, and unexpected issues on each route.

Food Hub Fleet & Facilities Maintenance

  • Monitor truck and refrigeration units, and report any issues to managers.

  • Perform daily record-keeping, vehicle safety and sanitation tasks. 

Additional Responsibilities

  • Maintain detailed records of work activities.

  • Attend regular check-ins with supervisor.

  • Participate in annual self-review. 

  • Conduct peer reviews of other staff members as requested

  • Assist with training FH staff, as needed

Working Conditions & Physical Demands

Schedule:

The ideal candidate has availability during the hours below, but there may be flexibility for the right candidate.

  • Tuesday: 9:00AM-2PM

  • Wednesday: 9:00AM-2PM (Seasonal, we anticipate this route starting back up in early June) 

  • Thursday: 8:00AM-4:30PM

Work Conditions: 

  • The position is based in the Food Connects Food Hub facility in Brattleboro, VT. 

  • This position is expected to work 15-25 hours per week. Route times may fluctuate seasonally.

  • May be required to work on some federal holidays (those that fall on Mondays), adequate advanced notice will be provided. 

Physical Demands: 

  • Ability to drive delivery vans and trucks.

  • Ability to drive continuously for a full workday.

  • Ability to work and drive in variant weather conditions.

  • Ability to repeatedly lift and move products (up to 50 lbs), and climb in and out of vans and trailers.

  • Ability to operate electric and manual pallet jacks.

Qualifications

Required Qualifications 

  • Experience driving box trucks / straight trucks or other comparably-sized vehicles. Note that our trucks DO NOT require a CDL. 

  • Driving record free of serious infractions in the last three years.

  • Ability to receive a Department of Transportation (DOT) Medical card (paid for by Food Connects).

  • At least 21 years old (legal requirement for operating DOT registered vehicles). 

  • Strong communication skills, both written and verbal: in person, over the phone, email, text.

  • Excellent customer service skills. 

  • Strong organizational and record keeping skills.

  • Reliable transportation for getting to headquarters in Brattleboro, VT.

  • Reliable cell phone.

  • Cheerful, professional presence and a positive, can-do attitude.

Preferred Qualifications

  • Experience in logistics and/or food distribution. 

  • General knowledge of veggies, fruits, or other locally-produced items.

  • Familiarity and alignment with Food Connects’ mission and organizational culture. 

  • Existing relationships with local food producers.

  • Familiarity with the geographical area of delivery services.

  • Some mechanical knowledge/familiarity with diesel trucks.

  • Basic knowledge of safe food handling practices.

  • Servsafe Certified

Compensation

  • This is a part-time, non-exempt, hourly position. 

  • Beginning at $20.00 hourly. Negotiable depending on experience.

  • A part-time position has the following benefits:

    • Paid time off: vacation, sick, personal, and holiday leave

    • Short-term disability insurance (must average 20 hours/week)

    • Life insurance (must average 20 hours/week)

    • Access to vision and dental insurance

    • 15% employee discount on food purchases. 

    • 2% retirement contribution