Farmstand and Café Lead
30-40 hours/week April-October, 15–30 hours/week November-December
*Hiring 2 candidates for this position
About the Position
The Farmstand and Café Leads assist the department manager in leading the retail team in the daily operations of the farmstand and cafe, making sure that everything runs smoothly and customers have the best possible experience when they shop. The Leads work closely with the Vegetable Production team, Annual & Perennial Department, and Kitchen Manager to make sure that products are displayed effectively, inventory is accurate, and staff are educated about the products. They are also the point-people for retail staff and all other department managers when the Retail Manager is not present.
The ideal candidate for this position will have leadership experience, a service-minded attitude and a friendly demeanor, and a strong interest in food, cooking, and local, organic agriculture.
Major Responsibilities:
Providing support to Farm Retail Manager in overseeing the farmstand and café operations
Assisting with supervision and training of retail staff
Tracking product inventory, including supplies for the farmstand and café; placing orders on a weekly basis and as needed
Addressing customer service issues and escalating them to the Farm Retail Manager when necessary
Assisting with the POS system; troubleshooting issues and being proactive about inventory management
Setting up farmstand displays and merchandising to optimize profitability
Following food safety protocols
Answering questions about the products we sell, our growing practices, CSA, education programs, and farm policies. Directing customers to other departments or administrative staff to get their questions answered in a timely manner.
Farmstand duties include:
Setting up, breaking down, and restocking produce displays
Receiving and stocking merchandise
Assisting customers with CSA signups. Setting up and adding value to CSA Cards, with the help of the Outreach and Engagement Coordinator
Answering the phones as needed and distributing messages
Hello Café duties include:
Preparing hot and cold coffee and espresso drinks, teas and lemonades
Serving baked goods
Communicating with the Farm Kitchen to keep baked goods stocked
Stocking and keeping track of inventory
Qualifications:
Required Skills or Experience
At least 1 year of experience in a leadership role, ideally in a retail setting
Proven experience training and motivating staff
Problem solving, troubleshooting, and thinking on your feet in a retail setting
Proven ability to lead and motivate others
Strong communication skills with customers, coworkers, and staff
Strong organization skills; observant and detail oriented
Problem solving, troubleshooting, and thinking on your feet in a retail setting
Desired Skills or Experience
Knowledge of food retail, especially produce and coffee
A good aesthetic sense and the ability to create visually appealing retail displays
Inspirational attitude; proven ability to create a motivating environment
Cafe/Barista experience is a huge plus!
Compensation
This is a seasonal position, 30-40 hours per week from mid-April through October, with part-time hours in November and December. The Farmstand and Café Lead is an hourly position with benefits including sick time accrual, fresh produce, and a discount to our farmstand. Salary is $18-19/hr, depending on experience and qualifications.
To Apply
Fill out an employment application on our website, cedarcirclefarm.org/about/employment, or email a resume and cover letter to Laura Angers, Interim Farm Retail Manager, at [email protected]. Please notify us of all planned vacations in your application.